BMC Helix Integration Pack for System Center Orchestrator

BMC Helix Integration for Orchestrator enables users to create, update, get and monitor records in BMC Helix ITSM.

It supports Helix ITSM Versions 22.1 and 21.3 and Remedy ARS Versions 20.02 and 20.08.

It delivers a range of re-usable objects to automate IT-Functions such as:

Service Desk

Create service records from a wide range of enterprise management tools or custom sources.

Monitor Service Records

Monitor for new or changed service records to automate the diagnostic/remediation process.

Watch a demonstration of the Integration Pack for BMC Remedy below:

The full library of product videos can be found here: